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Ingram Road Primary School

'Believe, Achieve, Succeed....'

'Growing Together'

Grief & Loss

Grief and Loss Service


The Grief and Loss Service is for anyone who is experiencing loss of any kind and the grief and emotional distress that loss may cause. It’s a service which is available to everyone living in West Yorkshire and Harrogate, including staff in Partnership organisations.


The service is a free telephone counselling support service that operates 8am-8pm, 7 days a week and includes text and live online chat facilities as well as translation options.


The support service is staffed by experienced counsellors who offer information, advice and emotional support, as well as signposting into local place based services for longer term/specific counselling or other support.


If you, or anyone in your school community, is experiencing feelings of grief or loss, from any cause, the West Yorkshire and Harrogate Grief and Loss Support Service can be accessed seven days a week, 8am – 8pm. Call the service on  0808 196 3833, or use text or online live chat at Translation services are available.


Video: information about the grief and loss service in British Sign Language (BSL)